FAQ
How do I contact Ice Fields?
We can be reached at our Contact Us page.
How many socks do I wear?
Just one pair! No really, just one! Your feet should be comfortable and warm without adding in extra socks. Wearing more than one sock can actually cause your feet to sweat and the moisture will cool down your feet.
I have a defective product, what do I do?
If you believe your Ice Fields product is defective, the fastest way to resolve the issue is to return it to the store you bought it from. If you are unable to return your item to its original retailer, contact our Customer Care Team.
Where do I find sizing information?
To find the perfect size for yourself or your child, visit our sizing chart page.
Can I combine my discount code with multiple discount codes?
Discount codes can not be combined. Only one can be used at a time.
Why can't I use my discount code on the current sale promotion?
Discount codes can not be combined with special sale campaigns such as Black Friday Sale, Holiday Sale, End of Season Sale etc. Once the special sale campaign is done, your discount code can be used.